Privacy policy

We value your trust. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information-gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Collection of Personally Identifiable Information:

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with us. While you can browse most of our website without being a registered member, certain sections do require registration. We collect information to customise offers according to your previous orders and your interests.

Use of Demographic and Profile Data:

We use personal information to provide you with services. We also provide you the ability to opt out of such services. Your data is applied to the following cases:

  • Resolve disputes
  • Troubleshoot problems
  • Promote safety
  • Collect fees
  • Measure consumer interest in our products and services
  • Customise your experience
  • Detect and protect against errors, fraud and other criminal activities
  • Enforce terms and conditions, etc.

We strive to continually improve our product and service offerings. Hence, we collect and analyse demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, administer our website, help identify you and gather broad demographic data.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in, and to display content according to your preferences.

Cookies:

Cookies are useful for enabling the browser to remember information specific to a given user. Our website has both permanent and temporary cookies on your computer's hard drive. Our cookies do not contain any of your personally identifiable information. Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies. You can also delete your browser cookies or disable them entirely. However, it may make parts of our website nonfunctional or inaccessible. We recommend that you leave them turned on.

Sharing of personal information:

We may share personal information with other corporate entities and affiliates to:

  • Help detect and prevent identity theft, fraud and other potentially illegal acts
  • Correlate related or multiple accounts to prevent abuse of our services
  • Facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity

Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt in. We may disclose personal information if required to do so by law or if disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third-party rights owners, or others if such disclosure is reasonably necessary to:

  • Enforce our Terms or Privacy Policy
  • Respond to claims that an advertisement, posting or other content violates the rights of a third party
  • Protect the rights, property or personal safety of our users or the general public

Our website and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with or be acquired by that business entity. Should such a transaction occur, another business entity (or the new combined entity) will be required to follow this privacy policy concerning your personal information.

Links to Other Sites:

Our site links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.

Security Precautions:

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-Out:

We provide all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any information that we have collected about you, please e-mail your request to online@titasretail.com.

Advertising:

We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services, your visits to this and other websites to target advertisements for goods and services.

Anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this practice and your choices about not having this anonymous information used by our third-party service provider, please click here. You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative's website by clicking here.